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We won't use your friend's e-mail for anything other than sending this message. See our privacy policy. A A What you need to know about warranty laws You have more rights than you might think Consumer Reports magazine: The controls would freeze, and the volume and channels would change by themselves.

  • You might be able to claim these, especially in states with strong consumer protection laws;
  • Other federal programs provide financial support and incentives for ethanol and other biofuels producers;
  • Two states do not have statewide rules, but some utilities in those states allow net metering, and seven states have statewide distributed generation compensation rules other than net metering;
  • States take these laws seriously;
  • In some states, customers can sell the excess electricity that they generate with their systems to the utility.

Curtis, who lives in Northborough, Mass. The written warranty is not the whole story Illustration: Any written or spoken claim made by a manufacturer or retailer—in a print or TV ad, on a package, or anywhere else—may be considered an express warranty as well. So even though OldeBrooklynLantern. What you should do. Keep copies of all performance promises, no matter where you find them. Try to get spoken claims in writing.

Send an e-mail confirming the promise and keep the response. When Melodie Eisenberg of Decatur, Ga. Eisenberg says the salesperson had first tried to sell her a service contract, presumably to supplement the unknown benefits of the warranty.

When she complained to Best Buy headquarters, she was told that the employee was not allowed to open the package. Laws give you more rights If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. States typically limit implied warranties to four years.

They apply to products you buy from retailers that normally sell such items. And manufacturer warranties typically do just that. States take these laws seriously.

  • What you should do;
  • These financial products allow the purchaser to pay for renewable generation without physically or contractually delivering electricity generated from qualifying energy sources;
  • A A What you need to know about warranty laws You have more rights than you might think Consumer Reports magazine;
  • And last, the federal Magnuson-Moss Warranty Act prohibits companies from disclaiming implied warranties during any period that its written warranty or any service contract is in effect.

Last year, Maine reached a settlement with a new-car dealer that it accused of disclaiming implied warranties by telling consumers that only the manufacturer, not the dealership, was responsible for serious vehicle defects. The implied warranty also applies to most used goods sold by merchants, including used cars in some states. And last, the federal Magnuson-Moss Warranty Act prohibits companies from disclaiming implied warranties during any period that its written warranty or any service contract is in effect.

If you discover that something you bought is defective—even after the written warranty has expired—contact the retailer and manufacturer to ask for a repair, replacement, or refund.

What is the purpose of the exhaust system, anyway?

If that fails, try complaining to the Better Business Bureau and to your state attorney general or consumer protection office. Send a demand letter threatening to take the company to small-claims court.

  • Try to get spoken claims in writing;
  • November 30, 2017 Renewable energy requirements and incentives Federal, state, and local governments and electric utilities encourage investing in and using renewable energy, and in some cases, require it;
  • Renewables research and development The DOE and other federal government agencies, fund research and development of renewable energy technologies.

You can find one at naca. You have other protections, too Illustration: Shaw Nielsen You may be able to satisfy a product complaint through other channels, including: If you have a problem with the quality of a product or service you paid for with your credit card, federal law gives you up to a year to seek a chargeback. Companies sometimes quietly offer free or discounted out-of-warranty repairs or product replacement for customers who complain.

  1. Keep copies of all performance promises, no matter where you find them.
  2. The written warranty is not the whole story Illustration.
  3. Grant and loan programs may be available from several government agencies, including the U.

Many states have lemon laws for new and used cars, pets, and, in New York, even wheelchairs. Some lemon laws provide arbitration panels to hear complaints.

If you suspect that a product is unsafe or if it is recalled, contact the manufacturer or retailer immediately. You can find news of recalls at SaferProducts. You do not need the service contract Extended warranties or service contracts are a bad deal.

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Moreover, the typical cost of repair is on average not much more than the cost of the contract. The consumer warranty protections described here make service contracts even less worthwhile. Self-insure by placing the money you would otherwise spend on service contracts into a savings account. Use that when you have to repair or replace a product at your own expense.

Warranties must be reasonable Illustration: Check the fine print and whether your state law defines lifetime warranty. One example would be the cost of food that was ruined because of a defective refrigerator. You might be able to claim these, especially in states with strong consumer protection laws. A version of this article appeared in the May 2013 issue of Consumer Reports magazine with the headline "Warranty Protection.