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Case study on leaders with emotional intelligence

Printer Friendly Written by Rachel Green. When you ask the question "What is emotional intelligence?

A Case Study: Connecting Emotional Intelligence to Management Styles

Here is one such case involving dimension seven on the Genos emotional intelligence model: It is an extreme but true story. While such physically dangerous examples are fortunately rare in the workplace, those who lack emotional self-control occur at all levels in an organisation and can be seen high-jacking meetings and negotiations with full-blooded anger outbursts.

The last beer A case study of low emotional intelligence One of my favourite examples of a lack of emotional intelligence I read about in the newspaper.

A young man had only a limited amount of beer in his fridge. His best friend came round to visit. During their conversation he told his friend not to drink his last beer. Later he found his friend had drunk it.

What would an emotionally intelligent response have been?

Emotional intelligence (EI) and effective leadership: a case study of a mining company in Zimbabwe

To go and buy some more maybe? To ignore it and enjoy his friend's company?

  • Have your emotional intelligence assessed now;
  • Leaders viewed effective leadership style as a combination of the application of both emotional intelligence skills and expertise;
  • The new manager identifies specific competencies to improve, as well as strengths to leverage, and how these can be employed to improve people-leadership;
  • Have your emotional intelligence assessed now;
  • Part of the effectiveness of the coaching is that the coaches all now have several years of experience with emotional intelligence themselves, giving them added insight into what drives people;
  • This simple formula makes sense at FedEx where there is a very strong recognition that productivity is created by people — and leaders need the skills to understand what makes people really work:

To have a cup of coffee instead? To go down the pub together?

  1. Participants have shared numerous stories of using the EQ tools to cope with loss, reunite with family members, step up to become better parents, and even make dramatic changes to improve health and wellbeing. Leveraging the Six Seconds approach to emotional intelligence is helping us build a strategic asset that will let us maintain and strengthen our culture — which is essential to our competitive advantage.
  2. In all the competencies of EQ as measured by the SEI , there were a very substantial number of participants with major increases. In an extremely faced-paced, task-focused environment, a common challenge for managers is losing sight of the relational dynamics that ultimately sustain team performance.
  3. Leveraging the Six Seconds approach to emotional intelligence is helping us build a strategic asset that will let us maintain and strengthen our culture — which is essential to our competitive advantage. At present, over 100 facilitators have been, or are being, trained to provide the SEI assessment and coaching, and to run LEAD1 worldwide.
  4. The research was based on Goleman s 1998 mixed model of emotional intelligence which looks at self awareness, self management, social awareness and relationship management as factors of emotional intelligence. The major objective of the paper was to assess the relationship between emotional intelligence and effective leadership.

It is the gold-standard ability measure. To find out how to take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green, click here What happened?

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He had low emotional intelligence and did none of these. He shot his friend dead.

Case Study: Emotional Intelligence for People-First Leadership at FedEx Express

He is now in prison serving time for murder. His rage drove him to short-term action which produced long-term negative consequences. This is an extreme but clear example of how low emotional intelligence and a poor ability to control strong emotions in particular, can impact on a person's behaviour, work and life.

Work stories

Being able to control strong emotions such as rage is the seventh dimension of emotional intelligence. It is very hard to build trust without being able to control your strong emotions. If you are in business and want to be successful building trust is imperative.

Case studies

How good are you at controlling strong emotions? Have your emotional intelligence assessed now. Want to know how high your emotional intelligence is? There is another model of emotional intelligence, by Salovey and Mayer, that has an ability-based emotional intelligence test called the MSCEIT which you can complete online.

Develop your emotional intelligence now We have many resources plus coaching packages to help you. Click here for the 5 star emotional intelligence coaching package, or for more details or to make a booking e-mail us now or pick up the phone and call us.

  • While such physically dangerous examples are fortunately rare in the workplace, those who lack emotional self-control occur at all levels in an organisation and can be seen high-jacking meetings and negotiations with full-blooded anger outbursts;
  • The new manager identifies specific competencies to improve, as well as strengths to leverage, and how these can be employed to improve people-leadership;
  • Action-Based Emotional Intelligence Where other approaches to emotional intelligence remain quite theoretical, the Six Seconds Model is designed as a process framework for using emotional intelligence on a day-to-day basis;
  • Emotions drive people, people drive performance;
  • Click here for the 5 star emotional intelligence coaching package, or for more details or to make a booking e-mail us now or pick up the phone and call us;
  • He had low emotional intelligence and did none of these.

Develop your emotional intelligence now and lead a happier, more productive life and improve your work relationships, whether with colleagues, stakeholders or customers.