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Benefits of informal communication on team performance

Licencing Abstract Organizations, nowadays are working in a competitive environment, where they are associated with different types of learning environments. Informal learning has also a great source of gaining a competitive edge over other organizations. Employees within any organization are in contact with informal learning other than their formal practices. Every type of organization has an informal learning environment where informal learning may be the cause of gaining an advantage, so the aim of this research is to find out the impact of informal learning and its impact of performance of employees.

Either it has an influence on the enhancement of skills, behavior and attitude of employees or not.

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For the research study, organizations governmental and non-governmental of Gilgit-Baltistan are selected. Questionnaires have been distributed among the employees of the stated organizations who gave their responses. These responses became fruitful in analyzing and interpretation of the data.

After the analyses and interpretation of the data, it has been concluded that informal learning has a greater influence on the performance of employees of organizations. Introduction Informal communication means to learn in an atmosphere where a learner is directed to the communication process in informal setting.

The learner learns in non regular atmosphere. Tissot 2004 adds that this form of communication is concerned with the daily routine activities of work, with family or with friends or leisure time. This communication has neither any restrictions nor rules and regulations to be followed and it has no any specific time to be learnt, This form of communication is not limited to time, age, environment, ethnic background, occupation etc.

  1. Introduction Informal communication means to learn in an atmosphere where a learner is directed to the communication process in informal setting.
  2. Information flows quickly through informal channels, Management may take advantage to send or receive the message of urgent nature through such network. In all the three forms of communication, formal, non formal communication and informal communication , informal communication has comparatively a greater impact on the way a person learns.
  3. Such relationship is only possible through informal communication. The difference between formal and informal communication is that formal communication consists of prescribed, formal methods of sharing while informal communication does not require these things.

There are normally three forms of communication. In all the three forms of communication, formal, non formal communication and informal communicationinformal communication has comparatively a greater impact on the way a person learns. The difference between formal and informal communication is that formal communication consists of prescribed, formal methods of sharing while informal communication does not require these things.

This form of learning was neither recognized in old ages nor given much importance, however, as the world stepped towards the rapid development, this communication started to gain importance. According to Cheallaigh 2001during the last 30 years, this communication phenomenon is moving from unilateral focus on institutionalized education to life- communication at work and everywhere.

  • According to Cheallaigh 2001 , during the last 30 years, this communication phenomenon is moving from unilateral focus on institutionalized education to life- communication at work and everywhere;
  • As today the global advancement and increased competition caused the organizations to have an account for such sort of communication to cope up with modern challenges, therefore, this communication is considered to be the most influencing way of communication in almost all the organizations.

As today the global advancement and increased competition caused the organizations to have an account for such sort of communication to cope up with modern challenges, therefore, this communication is considered to be the most influencing way of communication in almost all the organizations. Some organizations view the informal communication as an important factor towards their success.

While some organizations only consider formal communication and training as a key towards success despite of the fact that informal communication accounts highly for their success 1. In this competition, even the little efforts made by such organizations matter a lot.

As benefits of informal communication on team performance success of any organization is dependent upon the hardworking employees and their improved performance and skills, so in this rivalry, informal communication plays a vital role.

In this study we found out impacts of informal communication on the performance of employees within particular organizations i. If yes then how, how informal communication impacts on the performance of governmental and non-governmental organizations. Today organizations are surviving in a competitive environment and some organizations gain an edge over other organizations in all aspects.

These organizations are striving to go beyond the other organizations. Research Questions The study is aimed at developing thorough answers for the below research questions 1. Is the improvement in skills result of informal communication? What are the improvement areas to benefits of informal communication on team performance develop and maintain a culture of informal communication?

Research Objectives To assess the effectiveness of informal communication in organizations To develop the awareness of the importance of informal communication To find out the benefits of informal communication.

For this purpose, employees from governmental and non-governmental organizations are interviewed located in Gilgit, Pakistan. Significance of the Study This study is significant to the researchers in a sense that it will develop an extensive knowledge about the area of research. Besides it is helpful to utilize the potentials needed to go for a particular research, it is also much importance to the communication organizations as how best they can adapt the practices to enhance communication in the organizations i.

The recommendations present in the research will be fruitful to cope up with the challenges such organizations will face. Everyone who goes through this research for pursuing knowledge or seeking help to fill the gaps in their strategies in order to improve their skills, knowledge, attitude and behavior, this research will pave the way.

This study will prove to be significant for all types of organizations, like governmental and non-governmental. Organizations are spreading education to its employees and its customers round the year. So these organizations need such a system which would support this communication.

Advantage and disadvantage of grapevine or informal communication

Constant communication means, to keep oneself up to date with changes in environment and to support the concepts form which the learner is familiar already. Informal communication environments are less structured systems as compared to the formal communication setup where learning is turned from trainers to the people in contact with learning process. Informal learning can also be named as experiential learning where this is learnt from experience or through experience.

But according to French system, it is regulated and defined in legal terms. According to this system, skills, knowledge and competencies will result in certification and also applied to diplomas, certificates and titles etc. In contrast to informal learning, there is formal learning which is according to 12the environment which is under the supervision of curricula, teachers or trainers. In the perspective of learner, informal learning is unintentional and does not result in certification.

  1. Under informal communication system no established rules or policy is obeyed. Introduction Informal communication means to learn in an atmosphere where a learner is directed to the communication process in informal setting.
  2. Improve labor management relationship.
  3. So it is very much difficult to control the information.
  4. The management sometimes does not able to reach all information by formal system. Any created between management and the labor can be settled through informal communication.

We can find much more definitions for informal learning to be quite similar to each other but the real difference is that the dependency of the study of informal learning on its quality side. This form of learning is un-intentional so it would be quite hard to assess it without certification. From the research of Gerber, 13it is clearly shown that the informal learning can be quantified while considering their informal learning activities but similar outcomes could not be generated in case of adults without modification.

Informal Learning in Organizations 14 states that knowledge in any organization is shared both formally and informally between the workforce of any organization and they communicate socially. As mentoring is the process in which a person provides and shares his knowledge, skills and experience to the one with less experience and knowledge, so there is an interpersonal relationship between the two. It creates spiritual development in a person.

In this form of learning, a person knows how to do a certain task, or how to react in a particular situation. In self-directed learning, the learner is fully responsible for his or her choosing a course of action to plan, to carry out and to benefits of informal communication on team performance these learning experiences according to 17. He also notices that it is not necessary that people learn alone, but the thing is that people learn when they are in relationship with other people on their work, on their leisure time and their time at home.

People who are independent learners according to 18 are not intended to learn by their own. In an extension to this concept, he finds out that hobbyists do not learn alone. He also notices and finds out that we people are aware of the fact that mostly we learn in collaborations with others in Self Directed Learning. This self directed learning results the self development of individuals. Methodology According to test a hypothesis, researcher has to go through the three steps, such as formulating assumption, collecting the required data, analyzing data and drawing conclusions.

The purpose of the study is hypothesis testing and the investigation type is exploratory in nature. The units for the purpose of analysis are the individuals within an organization i. Exploratory Research This type of research is done in order to find out an area where there is a little knowledge about that area and to find out the possibilities of taking a specific research study.

The aim of this exploratory research is to extend the little known knowledge and to explain it through research so that people may get an idea about the hidden phenomena also.

Informal learning improves job related skills which influences pay and reward system. Informal learning does not improve job related skills and has no effect on pay and reward system.