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Expert systems and its relationship with artificial intelligence

AI's scientific goal is to understand intelligence by building computer programs that exhibit intelligent behavior. It is concerned with the concepts and methods of symbolic inference, or reasoning, by a computer, and how the knowledge used to make those inferences will be represented inside the machine. Of course, the term intelligence covers many cognitive skills, including the ability to solve problems, learn, and understand language; AI addresses all of those.

But most progress to date in AI has been made in the area of problem solving -- concepts and methods for building programs that reason about problems rather than calculate a solution.

AI programs that achieve expert-level competence in solving problems in task areas by bringing to bear a body of knowledge about specific tasks are called knowledge-based or expert systems. Often, the term expert systems is reserved for programs whose knowledge base contains the knowledge used by human experts, in contrast to knowledge gathered from textbooks or non-experts. More often than not, the two terms, expert systems ES and knowledge-based systems KBSare used synonymously.

Taken together, they represent the most widespread type of AI application. The area of human intellectual endeavor to be captured in an expert system is called the task domain. Task refers to some goal-oriented, problem-solving activity. Domain refers to the area within which the task is being performed.

Typical tasks expert systems and its relationship with artificial intelligence diagnosis, planning, scheduling, configuration and design.

An example of a task domain is aircraft crew scheduling, discussed in Chapter 2. Building an expert system is known as knowledge engineering and its practitioners are called knowledge engineers. The knowledge engineer must make sure that the computer has all the knowledge needed to solve a problem.

Expert Systems in Artificial Intelligence to Solve Problems

The knowledge engineer must choose one or more forms in which to represent the required knowledge as symbol patterns in the memory of the computer -- that is, he or she must choose a knowledge representation. He must also ensure that the computer can use the knowledge efficiently by selecting from a handful of reasoning methods. The practice of knowledge engineering is described later.

We first describe the components of expert systems. The knowledge base of expert systems contains both factual and heuristic knowledge. Factual knowledge is that knowledge of the task domain that is widely shared, typically found in textbooks or journals, and commonly agreed upon by those knowledgeable in the particular field.

Heuristic knowledge is the less rigorous, more experiential, more judgmental knowledge of performance. In contrast to factual knowledge, heuristic knowledge is rarely discussed, and is largely individualistic. It is the knowledge of good practice, good judgment, and plausible reasoning in the field. It is the knowledge that underlies the "art of good guessing. One widely used representation is the production rule, or simply rule.

Difference Between Artificial Intelligence And Expert System in 2018

The IF part lists a set of conditions in some logical combination. The piece of knowledge represented by the production rule is relevant to the line of reasoning being developed if the IF part of the rule is satisfied; consequently, the THEN part can be concluded, or its problem-solving action taken.

Expert systems whose knowledge is represented in rule form are called rule-based systems. Another widely used representation, called the unit also known as frame, schema, or list structure is based upon a more passive view of knowledge. The unit is an assemblage of associated symbolic knowledge about an entity to be represented.

Typically, a unit consists of a list of properties of the entity and associated values for those properties. Since every task domain consists of many entities that stand in various relations, the properties can also be used to specify relations, and the values of these properties are the names of other units that are linked according to the relations. One unit can also represent knowledge that is a "special case" of another unit, or some units can be "parts of" another unit.

The problem-solving model, or paradigm, organizes and controls the steps taken to solve the problem. If the chaining starts from a set of conditions and moves toward some conclusion, the method is called forward chaining. If the conclusion is known for example, a goal to be achieved but the path to that conclusion is not known, then reasoning backwards is called for, and the method is backward chaining.

These problem-solving methods are built into program modules called inference engines or inference procedures that manipulate and use knowledge in the knowledge base to form a line of reasoning. The knowledge base an expert uses is what he learned at school, from colleagues, and from years of experience. Presumably the more experience he has, the larger his store of knowledge. Knowledge allows him to expert systems and its relationship with artificial intelligence the information in his databases to advantage in diagnosis, design, and analysis.

Though an expert system consists primarily of a knowledge base and an inference engine, a couple of other features are worth mentioning: Knowledge is almost always incomplete and uncertain. To deal with uncertain knowledge, a rule may have associated with it a confidence factor or a weight.

The set of methods for using uncertain knowledge in combination with uncertain data in the reasoning process is called reasoning with uncertainty.

An important subclass of methods for reasoning with uncertainty is called "fuzzy logic," and the systems that use them are known as "fuzzy systems. When an answer to a problem is questionable, we tend to want to know the rationale. If the rationale seems plausible, we tend to believe the answer. So it is with expert systems. Most expert systems have the ability to answer questions of the form: The most expert systems and its relationship with artificial intelligence ingredient in any expert system is knowledge.

The power of expert systems resides in the specific, high-quality knowledge they contain about task domains. AI researchers will continue to explore and add to the current repertoire of knowledge representation and reasoning methods.

But in knowledge resides the power. Because of the importance of knowledge in expert systems and because the current knowledge acquisition method is slow and tedious, much of the future of expert systems depends on breaking the knowledge acquisition bottleneck and in codifying and representing a large knowledge infrastructure. Knowledge engineering is the art of designing and building expert systems, and knowledge engineers are its practitioners.

Weinberg said of programming in The Psychology of Programming: Knowledge engineering is the same, perhaps more so. We stated earlier that knowledge engineering is an applied part of the science of artificial intelligence which, in turn, is a part of computer science. Theoretically, then, a knowledge engineer is a computer scientist who knows how to design and implement programs that incorporate artificial intelligence techniques.

The nature of knowledge engineering is changing, however, and a new breed of knowledge engineers is emerging. We'll discuss the evolving nature of knowledge engineering later. Today there are two ways to build an expert system. They can be built from scratch, or built using a piece of development software known as a "tool" or a "shell. Though different styles and methods of knowledge engineering exist, the basic approach is the same: The engineer then translates the knowledge into a computer-usable language, and designs an inference engine, a reasoning structure, that uses the knowledge appropriately.

He also determines how to integrate the use of uncertain knowledge in the reasoning process, and what kinds of explanation would be useful to the end user. It may be that the inference engine is not just right; the form of knowledge representation is awkward for the kind of knowledge needed for the task; and the expert might decide the pieces of knowledge are wrong. All these are discovered and modified as the expert system gradually gains competence. The discovery and cumulation of techniques of machine reasoning and knowledge representation is generally the work of artificial intelligence research.

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The discovery and cumulation of knowledge of a task domain is the province of domain experts. Domain knowledge consists of both formal, textbook knowledge, and experiential knowledge -- the expertise of the experts.

Tools, Shells, and Skeletons Compared to the wide variation in domain knowledge, only a small number of AI methods are known that are useful in expert systems. That is, currently there are only a handful of ways in which to represent knowledge, or to make inferences, or to generate explanations.

Thus, systems can be built that contain these useful methods without any domain-specific knowledge. Such systems are known as skeletal systems, shells, or simply AI tools. Building expert systems by using shells offers significant advantages. The inference engine that applies the knowledge to the task at hand is built into the shell. Many commercial shells are available today, ranging in size from shells on PCs, to expert systems and its relationship with artificial intelligence on workstations, to shells on large mainframe computers.

They range in price from hundreds to tens of thousands of dollars, and range in complexity from simple, forward-chained, rule-based systems requiring two days of training to those so complex that only highly trained knowledge engineers can use them to advantage. They range from general-purpose shells to shells custom-tailored to a class of tasks, such as financial planning or real-time process control.

Expert system

Although shells simplify programming, in general they don't help with knowledge acquisition. Knowledge acquisition refers to the task of endowing expert systems with knowledge, a task currently performed by knowledge engineers.

The choice of reasoning method, or a shell, is important, but it isn't as important as the accumulation of high-quality knowledge. The power of an expert system lies in its store of knowledge about the task domain -- the more knowledge a system is given, the more competent it becomes. Bricks and Mortar The fundamental working hypothesis of AI is that intelligent behavior can be precisely described as symbol manipulation and can be modeled with the symbol processing capabilities of the computer.

In the late 1950s, special programming languages were invented that facilitate symbol manipulation. In the early 1970s another AI programming language was invented in France. Here is an inference rule: A variety of logic-based programming languages have since arisen, and the term prolog has become generic.