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Importance of effective communication in nursery environment

This material is also available in PDF format: Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships.

When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings. Communication occurs verbally and non-verbally. Verbal communication can be spoken conversations e.

Effective Communication

Non-verbal communication is less direct. In many instances, we rely more on non-verbal communication than words to convey what we mean. This is especially so when we are trying to communicate complex feelings, ideas and concepts as non-verbal communication assists to convey meaning and understanding throughout a conversation.

Non-verbal communication can also indicate a willingness to engage in conversation and can help create pathways for communication between adults.

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It is important for families and staff to feel comfortable with each other in order to initiate communication. Families and staff might have different ways of communicating with each other and continuing to be flexible helps families feel comfortable.

Communication in an early years environment. Are you using it effectively?

The six experiences that create intelligence and emotional growth in babies and young children. Da Capo Press, p. Diversity and communication Diversity refers to differences between individuals.

Differences may be in life experiences, family circumstances, family values, languages spoken and cultural and community backgrounds.

Communicating with customers

Effective communication can help to acknowledge, understand and respect diversity. When families and staff share information about children e. This helps staff to understand what is important to families. Some families may prefer face-to-face contact while others prefer telephone or regular email which may lead to face-to-face communication.

Effective communication between families and early childhood staff

Communication decisions may be related to individual, family, cultural or community values, priorities and commitments. Families may begin their communication with staff in small steps. It is important to acknowledge it can take time for families to become comfortable and friendly with other families and the early childhood service. This is where different methods of communication can play an important role in easing the process. Most families will usually find a combination of communication methods will be comfortable and best able to meet their needs.

Effective communication benefits children, families and early childhood staff Effective communication helps families and staff share important information about children.

Families benefit from effective communication with staff as: Effective communication helps build relationships between families and staff through respectfully sharing information and observations. Families and staff are more likely to share information if they feel listened to and understood by each other.

Staff benefit from regular, effective communication with families by: Building a deeper understanding of the children in their care. Feeling appreciated in their role e. Understanding what is happening with families and children e. When families and staff reflect together, they develop a shared understanding of children. A shared understanding allows for meaningful support to be given to families and children. Children benefit from effective communication between families and staff because: A model of communication is demonstrated to children, which may help them in their own social development.

It helps children build good relationships with staff when they see their families and staff communicating well. It builds connections between home and the early childhood service which is an important part of developing a high-quality early childhood environment.