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Security monitoring activities that must be conducted in an organization

This all too often misquoted phrase can be applied in a variety of ways. However, it is especially accurate when we are talking about infrastructure management. If we do not measure monitor the infrastructure then we certainly cannot improve manage it effectively either. Infrastructure monitoring is one of many components of infrastructure management BusinessDictionary.

IT infrastructures involve a number of complicated systems, equipment, and processes.

  1. This continual collection and review of data is what enables effective infrastructure management.
  2. Ability to establish thresholds that trigger automated events.
  3. The data gathered through infrastructure monitoring provides the infrastructure manager the ability to manage other processes such as capacity management, availability, service level management, security, etc. Single system for monitoring both on premises and cloud-based infrastructure Vendor independent architecture.
  4. Some key things to consider in an infrastructure monitoring solution include. They allow the infrastructure manager and the organization to establish agreement as to whether 4 hours of downtime is acceptable or not.
  5. A few examples of conversations that this enables include. You may also like.

In order for the infrastructure to achieve the objectives of an organization, this complexity must be organized and coordinated effectively. Infrastructure monitoring gives the infrastructure manager the data required to understand the status of the infrastructure and the capability to quantify progress towards organizational objectives.

In its simplest description, infrastructure monitoring can be thought of as the continual collection and review of meaningful data about the infrastructure.

This continual collection and review of data is what enables effective infrastructure management. Essentially, infrastructure monitoring enables infrastructure management.

The data gathered through infrastructure monitoring provides the infrastructure manager the ability to manage other processes such as capacity management, availability, service level management, security, etc. Infrastructure monitoring is a vital mechanism for communication Technology is inherently complicated. Just as with many other areas of the business, the infrastructure comes with its own set of terms, slang, and unique employee personalities.

Complexity in any field is oftentimes difficult to communicate with senior management not familiar with the details. By gathering data about the infrastructure, the infrastructure manager can use that data to communicate in business terms that the rest of the organization readily understands.

To better understand how this works, let us look at the most common and sometimes easiest infrastructure metric to monitor — availability. For this example, we are also going to assume that services are available 24x7x365 and that the standard measurement of hours per month is 730. During the first month of monitoring, the network is measured as having 99.

  1. Our earlier example of measuring availability is a good first step in monitoring the infrastructure.
  2. To better understand how this works, let us look at the most common and sometimes easiest infrastructure metric to monitor — availability.
  3. In its simplest description, infrastructure monitoring can be thought of as the continual collection and review of meaningful data about the infrastructure.
  4. They range in complexity from simple availability monitoring to complex tools that can kick off automated processes when thresholds have been reached. Many tools exist for monitoring the infrastructure.
  5. What is the increased cost of reducing our network availability?

With this data in hand, an infrastructure manager can have conversations at all levels of the organization without getting into the complexities of the infrastructure itself. A few examples of conversations that this enables include: How did the 4 hours of downtime affect the organization? What is the increased cost of reducing our network availability? Can our processes be optimized to reduce the amount of downtime we have?

Getting started with infrastructure monitoring and management Infrastructure monitoring is most effective when done through automated monitoring tools. Many tools exist for monitoring the infrastructure. They range in complexity from simple availability monitoring to complex tools that can kick off automated processes when thresholds have been reached.

However, most infrastructure managers will agree that it is best to start small and simple. Our earlier example of measuring availability is a good first step in monitoring the infrastructure.

Introduction / background

There are still organizations out there who use network availability as the focus of their monitoring systems just because it is well understood and easily quantified. However, organizations should move well beyond simple availability statistics as they mature in their management and monitoring practices. Perhaps the most common management challenge is to ensure that the infrastructure is managed at an appropriate level for the organization.

They allow the infrastructure manager and the organization to establish agreement as to whether 4 hours of downtime is acceptable or not.

Infrastructure Monitoring vs Management: What’s The Difference

Virtually every business process both internal and external relies on the infrastructure. Even with organizations that have migrated to the cloud, there is still an infrastructure that must be effectively monitored and managed. Some key things to consider in an infrastructure monitoring solution include: Single system for monitoring both on premises and cloud-based infrastructure Vendor independent architecture. The manager should not be forced to select a monitoring system based on the equipment manufacturer and vice versa.

Infrastructure monitoring is one of many components of infrastructure management

Intelligent prioritization of notifications based on user-defined parameters. Ability to establish thresholds that trigger automated events.

This is obviously not an exhaustive list, but merely some suggestions for getting started. Gartner Market Guide for IT Infrastructure Monitoring Tools Reduce complexity and cost with holistic visibility across hybrid, modular and cloud-based environments These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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